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To return an order, you first need to Contact Us to obtain a return authorization within 14 days of receipt of the order that you want to return, any request to return an order cannot be accepted 15 or more days after delivery.
Please note that all returned items must be in their original packaging.
The customer will have to pay A 25% re-stocking fee as well as the freight charges, except in the case of a defective item or inaccurate shipments.
Refused deliveries will not be refunded.
Any damaged or missing items must be reported to Nation Lights within 7 business days of receipt of the order, any request for damaged or missing orders cannot be accepted 8 or more days after delivery.
All returns must be approved by Nation Lights before returning