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  • To return an order, you first need to Contact Us to obtain a return authorization within 14 days of receipt of the order that you want to return, any request to return an order cannot be accepted 15 or more days after delivery.
  • Please note that all returned items must be in their original packaging.
  • The customer will have to pay A 25% re-stocking fee as well as the freight charges, except in the case of a defective item or inaccurate shipments.
  • Refused deliveries will not be refunded.
  • Any damaged or missing items must be reported to Nation Lights within 7 business days of receipt of the order, any request for damaged or missing orders cannot be accepted 8 or more days after delivery.
  • All returns must be approved by Nation Lights before returning